These instructions will step you through the process of connecting from your off-campus Windows computer to your on-campus Windows computer. After connecting, you will be able to use your Windows computer as if you were sitting in front of it in your office or lab.
Make sure the computer is powered on
The computer to which you are connecting must be powered on and not asleep.
Make sure you have been given access
Also, you must be given access to connect to the computer remotely. Normally connecting to a computer remotely is not allowed. To have your netid added to the list of those who can connect to a computer, use the form at https://www.biology-it.iastate.edu/service/support and include that you wish to set up Remote Desktop. If you are unsure of the name of the computer you want to connect to, that's okay -- we will contact you through email and give it to you. The computer name can also usually be found on a sticker somewhere on the front/top of the machine and has the Biology IT contact information on it. It is normally something like en-jwac-504019.
Make sure you are connected to the VPN
Our on-campus computers do not allow any incoming connections from off-campus. When you connect to the VPN, it creates a Virtual Private Network which is an encrypted tunnel between your off-campus computer and campus. This puts your computer virtually onto the campus network, and thus your on-campus computer will allow your incoming Remote Desktop connection.
To connect to the VPN, use Cisco AnyConnect VPN. If you are using a computer that we set up for you, Cisco AnyConnect is already installed. If you need instructions on how to connect on both University-owned and personal computers click here.
Make sure you have Microsoft Remote Desktop software
Microsoft Remote Desktop is the name of the program that allows you to remotely see your Windows screen. It is pre-installed on all university-owned computers. To open it, press the Windows key on your keyboard and search for Remote Desktop.
If it's not showing up in the search bar, you can try launching it from this directory: C:\Windows\system32\mstsc.exe
If you are on a personal computer, Remote Desktop can be installed for free on the Windows Store.
Create a Remote Desktop shortcut pointing to your on-campus computer
After the Remote Desktop program has started, fill in "Computer: " with the full host name of the computer you are trying to remotely access. Your full host name is usually the name of your computer plus the name of your subdomain. Examples: en-abcd-504019.ent.iastate.edu, nr-abcd-902013.nrem.iastate.edu, pl-abcd-342019.plp.iastate.edu. If you do not know what this is, we can send it to you. Clicking "Connect" in the bottom right corner will initiate the remote connection. Remember, you need to be on the VPN for this to work.
After clicking connect, enter your credentials. On a personal computer, you might need to click the "Other user" drop down so you can enter a new username and password to connect with.
Be Careful When You Disconnect
When you are finished using your computer, you have several options.
You can log off of your computer, which will close all your programs and end your session. To do this, click the Windows button, find your profile icon, and choose Sign out:
Another option is to leave everything as-is (Word documents open, folders open) and just disconnect. When you reconnect later you will be in the same session and things will be just as they were. If you'd like to do this,click the Windows button in the bottom left corner. Select the power button from the pop-up list and click "Disconnect."
DO NOT CHOOSE SLEEP OR SHUT DOWN! If you choose one of these, you will not be able to reconnect to your computer because it will be sleeping or off!
If you need to restart the computer for some reason, this is okay. Your remote session will be terminated, but you will be able to remotely access the computer again after it has restarted.
Once you have disconnected from your computer, please also disconnect from the VPN.
If you have trouble with any of the above, please contact us and we will do our best to assist.